Northeast PGRC

If you or a someone you know needs help with a gambling problem, WE CAN HELP!


or email us today at

All calls are confidential.

In addition, we offer a variety of resources for both individuals and family members impacted by problem gambling. Our services are confidential. We can help cover the cost of treatment, if needed.


    • Available to the individual having difficulties with gambling and their families. Financial assistance available. Telehealth available.
    • Group recovery support. Available in-person, via zoom or phone.
    • Led by our specially trained Problem Gambling Treatment providers.
    • Available to individuals and family members.

What’s New: 

Pride Month – Problem Gambling and the LGBTQIA+ Community

Happy Pride Month!  June is established to recognize the impact that gay, lesbian, bisexual, transgender, and queer individuals have had on the world. LGBTQIA+ groups celebrate this special time with pride parades, picnics, parties, memorials for those lost to hate crimes and HIV/AIDS, and other group gatherings.  It’s also important to recognize that the LGBTQIA+ community has been impacted by various mental health issues, including problem gambling.  Problem gambling is anytime someone’s life is negatively impacted by their gambling behaviors.  This could include financial struggles, relationship or partner issues, conflicts with work or school, and even translating to criminal behavior.

It’s important to ensure we have a comprehensive screening system in place for all individuals receiving treatment for problem gambling, especially screening specifically for LGBTQIA+ folks who are already in care or seeking treatment for mental health or chemical dependency needs.   First and foremost, establishing a safe environment for clients should be a normalized step within all counseling and therapy-related practices.  Secondly, help is available for problem gambling no matter how you identify. The Northeast Problem Gambling Resource Center (NE PGRC) is excited to promote our clinicians who are experienced in treating LGBTQIA+ individuals, as well as have training in cultural humility.  Below are some barrier-free options the Northeast PGRC offers all members of our community:

  • In person or teletherapy counseling (individual or couples therapy)
  • Connection to Gambler’s Anonymous or Gam-Anon
  • Online family education group
  • Guidance through the NYS Casino Voluntary Self-Exclusion Program
  • Online tools and resources, including self-assessments
  • Connection to statewide inpatient and outpatient treatment services
  • Connection to Recovery Community – Including a Certified Recovery Peer Advocate (CRPA)


To get started, call the Northeast PGRC at (518) 801-1491 or email

Learn more through this FREE webinar- Register here.


June is Pride Month. Join us for this free webinar on LGBTQIA+ Individuals and Problem Gambling

Partner Spotlight – Planned Parenthood of Greater NY

Resources for Veterans

Our Program Manager joined other local veteran serving organizations at the Albany Stratton VA Medical Center recently for their VA Resource Fair.

Did you know that veterans and active military personnel are two to three times more likely to develop gambling problems than the general population? We are fortunate to have had the opportunity to raise awareness about this issue and let our military service members, veterans and caregivers know that there are supports and resources available to help address problems related to gambling. That’s why we have a dedicated Veteran Outreach Coordinator on staff to assist our veterans.

Meet Jonathan Crandall, Veteran Outreach Coordinator |USMC ’98 to ’06.
Jonathan is here to serve the brave men and women who have served our country.
If you are a veteran or a loved one of a veteran that struggles with problem gambling, call Jonathan at (315) 748- 1163. He is HERE TO HELP!


Free Learning Opportunity – Problem Gambling, Suicide, and Veterans

Partner Spotlight – Albany Stratton VA Medical Center

New PGRC Blog Post – May is Military Appreciation Month

Learn with us!

If your organization is interested in learning more about gambling, reach out to our Team Leader, Brandy Richards today. Contact info:

NYCPG Resource Library – Information at Your Fingertips!

Check out the NY Council on Problem Gambling Resource Library.

How to Get Involved

Screening tools – Does your organization screen for problem gambling? There are a variety of simple screening tools you can use. Access screening tools here:

Education – We offer a variety of free in-person and virtual training opportunities. Contact Brandy Richards to schedule a training for your students, staff or community members – 

Outreach – We have a variety of resources and materials to help you and others learn about what problem gambling is, how it can affect different populations, and warning signs to look for. Contact us to get yours today:  

Show your support – Do you care about problem gambling? Get your partner seal here: 

Join our efforts – To learn more about how YOU can help us, help others, email us at 

We’re here to help! 


The Northeast Problem Gambling Resource Center is a program of the New York Council on Problem Gambling, which is funded by the New York State Office of Addiction Services and Supports.  The Northeast PGRC is dedicated to addressing the issue of problem gambling within the Northeastern New York region through increasing public awareness and connecting those adversely affected with services that can help them.

We are dedicated to the positive transformation of lives harmed by problem gambling including individuals with a gambling problem as well as their families and communities. With a focus on supporting the individual and reducing barriers to care, the Northeast PGRC is truly the premier organization providing problem gambling services in the Northeastern region of New York State.

Northeast PGRC Team

  • Brandy Richards

    Brandy Richards Team Leader

  • Amy McBride

    Amy McBride Program Manager

  • Robin Fetterman

    Robin Fetterman Program Manager

  • Mabatho Lucia Matima, LCSW

    Mabatho Lucia Matima, LCSW Clinician

  • Krystal Gleason, LMHC

    Krystal Gleason, LMHC Clinician

  • Joseph Mc Kay, LCSW-R, CASAC

    Joseph Mc Kay, LCSW-R, CASAC Clinician

  • Jessica Wright, LMHC, CASAC

    Jessica Wright, LMHC, CASAC Clinician

  • Richard Morey, LCSW, CASAC

    Richard Morey, LCSW, CASAC Clinician

  • Helen Lynch, LCSW-R

    Helen Lynch, LCSW-R Clinician

  • Zach Forbes, LCSW, PLLC

    Zach Forbes, LCSW, PLLC Clinician

  • Timothy Crumley, LMHC

    Timothy Crumley, LMHC Clinician

  • Mary Ann Badenoch, LMHC

    Mary Ann Badenoch, LMHC Clinician

  • Valerie Ainsworth, LCSW-R

    Valerie Ainsworth, LCSW-R Clinician

  • Jackie Torrance, LMHC

    Jackie Torrance, LMHC Clinician

  • Diana Ashton, LCSW

    Diana Ashton, LCSW Clinician

  • Elizabeth Iseman, CASAC, LCSW

    Elizabeth Iseman, CASAC, LCSW Clinician

  • Scott Heider, LCSW, CASAC-T

    Scott Heider, LCSW, CASAC-T Clinician

  • Steven DiMarzo, LMHC

    Steven DiMarzo, LMHC Clinician

  • Brenda Gausby, LMHC, ICOGS, CASAC-T

    Brenda Gausby, LMHC, ICOGS, CASAC-T Clinician

  • Nina Saponara, LMHC, CASAC-G

    Nina Saponara, LMHC, CASAC-G Clinician

  • Kelly Benjamin, MHC

    Kelly Benjamin, MHC Clinician

  • Darin Roy, MHC

    Darin Roy, MHC Clinician

  • Bryce Colvin, MHC

    Bryce Colvin, MHC Clinician

  • Shane Hurley, MHC

    Shane Hurley, MHC Clinician

Additional PGRC Team Programs:
NYS Office of Addictions Services and Supports Problem Gambling Treatment and Prevention
Program Directory Search