Central PGRC

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What’s New:

Team members of the Central Problem Gambling Resource Center (PGRC) had a great day traveling around Herkimer, NY.  PGRC staff interacted with local community members, bank employees, gas station attendants, and even the chief of police.

We would like to thank the Beacon Center for the wonderful conversation centered around support for citizens of their community.  We look forward to going back to do a staff training.

The counseling staff at Herkimer County Community College (HCCC) expressed their genuine care and concern for their students through conversation shared with PGRC staff.  Support for students struggling with problem gambling behavior was discussed, such as palm cards, counseling, GA meetings and trainings. 

The Chief of Police of the Herkimer Police Department welcomed the Central PGRC into his office.  He spoke about his commitment to serve his community by utilizing resources such as the Problem Gambling Resource Center.  The Herkimer area has not had problem gambling resources before, but now recognized the need for counseling, GA meetings and online resources.

Closing out the travel through Herkimer, the Central PGRC met with newly onboarded clinician, Andre Cuda, in his Herkimer office.  For those in need, Mr. Cuda also has an office in Rome, NY. 

Additional to our travels through Herkimer, we would like to thank a number of organizations throughout the region for their time sharing and discussing resources.  These organizations include SUNY Poly Tech, EAP for Madison County, St. Lawrence Seaway Valley, St. Lawrence County Mental Health, Cortland County Community Services, Mohawk Valley Health Systems, and Oneida Hospital.  We had the opportunity to introduce ourselves and learn about the services these organizations offer.

The Central Region Problem Gambling Staff also had the opportunity to collaborate with Oneida County, Office of the Aging to do a Problem Gambling 101 training.   The team also held a Department of Corrections and Community Supervision training for Watertown Correctional Facility.

Our team had an opportunity to connect and network with many different coalitions.  We appreciate the opportunity to network with these agencies and spread the word about the services we offer to help those struggling with problem gambling across the central region.



The Central Region PGRC is a program of the New York Council on Problem Gambling, which is funded by the New York State Office of Alcoholism and Substance Abuse Services.  The Central PGRC is dedicated to addressing the issue of problem gambling within the Central New York region through increasing public awareness and connecting those adversely affected with services that can help them.

The Central PGRC is dedicated to the positive transformation of lives harmed by problem gambling. This vision of transformation includes individuals with a gambling problem as well as their families and communities. With a focus on supporting the individual and reducing barriers to care, the Central PGRC is truly the premier organization providing problem gambling services in the central region of New York State.

Central PGRC Team

  • Elizabeth Toomey Team Leader

  • Jon Crandall Program Manager

  • Kim Nowakowski Program Manager

  • Brian Decker LMHC - Utica

  • Grace Puchalski LCSW - Liverpool

  • Kirsten Lesch MSW, MA, LMFT - Skaneateles

  • Melissa Kallfelz LMHC - Skaneateles

  • Tricia Dennis LMHC - Auburn