New York City PGRC


For 24/7 Support, Call the NYS OASAS HOPEline at 1-877-8HOPENY

-All calls are confidential-

It is important for those affected by the harms associated with gambling and people close to those with a gambling problem can suffer impacts that include conflicts in relationships, financial strain, and feelings of anger, fear, shame or worry.

For more information and to get help, call the NYS OASAS HOPEline anytime at 1-877-846-7369.

For additional resources, please visit or

Problem Gambling Resource Centers Offer:

 – Treatment/Outpatient Services    – Peer Support Groups/Sessions    – Clinician Led Groups      – Screening Tools      – Educational Presentations 

The New York City PGRC proudly offers treatment options available in English, Spanish, Mandarin Chinese, Tagalog, Urdu, Hindi, and Russian.

For Local Treatment Services, Contact:



BIPOC Culture and Gambling: Gambling is an activity done for hundreds of years in many communities. In many cultures and communities, it is a national pastime, a way to socialize with others. In many BIPOC communities gambling is not seen as a problematic activity.   Additionally, some types of gambling may not be considered gambling in their communities. In a recent survey by the NYCPG DEI Team, dominos, video games/loot boxes, lottery, scratch-offs, and cards are several types of gambling activities that BIPOC communities do not always associate with gambling.

Why screen the BIPOC Community for Problem Gambling? Gambling disorder leads to financial, emotional, social, occupational, and physical harm. However, many cases of gambling disorder go undetected, due to lack of awareness, education, and limited assessment for this problem. Studies show that among BIPOC Communities there are higher levels of anxiety, depression, suicidal tendencies, Post-Traumatic Stress Disorder (PTSD), and other mental health disorders, all of which can co-occur with gambling.

Barriers with Problem Gambling Treatment & Services   The shame and stigma associated with gambling problems can be further compounded within BIPOC communities. This can be because of a distrust of the medical system, or lack of services for those who are undocumented. In addition, treatment options can be limited for those in BIPOC communities, service availability may not be equitable, culturally specific, or in a client’s native language.


  • Hispanic/Latinx Street Team: Services include outreach, assessments, and educational sessions for the Hispanic/Latinx communities.
  • Asian Problem Gambling Services (ASP) Services include outreach and awareness efforts, education, and support services in Chinese, Mandarin, and Cantonese

The New York City (NYC) Problem Gambling Resource Center is a program of the New York Council on Problem Gambling, which is funded by the New York State Office of Addiction Services and Supports.  The New York City PGRC is dedicated to addressing the issue of problem gambling through increasing public awareness and connecting those adversely affected with services that can help them.

The NYC Problem Gambling Resource Center is dedicated to the positive transformation of lives harmed by gambling. This vision of transformation includes individuals with a gambling problem as well as their families and communities. With a focus on supporting the individual and reducing barriers to care, the NYC PGRC is truly the premier center for providing problem gambling services.

Addiction to gambling does not have a single cause. Genetic and environmental variables may have a combined role in the development of compulsive gambling. Some individuals turn to gambling as a coping mechanism or means of problem-solving. While gambling may be a profitable endeavor, it often leads to financial difficulties in the long run. Mental health conditions including ADHD, OCD, anxiety, depression, and impulse control issue may also lead to gambling addiction.

For more information and to get help, call the NYS OASAS HOPEline anytime at 1-877-846-7369.

For additional resources, please visit or

Social Media: NYC PGRC 


New York City PGRC Team

  • Alcee James

    Alcee James Director, NYC PGRC

  • Venus Moore

    Venus Moore Team Leader

  • Sheena Rafat-Smith

    Sheena Rafat-Smith Team Leader

  •  (image unavailable)

  • Robin Singh

    Robin Singh Team Leader

  • Deborah Lavaud

    Deborah Lavaud Team Leader

  • Chester Wai

    Chester Wai Program Manager

  • Isabel Barbosa

    Isabel Barbosa Program Manager

  • Marcus Daughtery, LMHC

    Marcus Daughtery, LMHC Clinician

  • Henry Montero, LMHC, CASAC -2

    Henry Montero, LMHC, CASAC -2 Clinician

  • Martha Dominguez, MS, LMHC, CASAC - T, DWI

    Martha Dominguez, MS, LMHC, CASAC - T, DWI Clinician

  • Luis Lopez, LMHC

    Luis Lopez, LMHC Clinician

  • Marshall Bryant, LCSW

    Marshall Bryant, LCSW Clinician

  • Pauline Parkes, LCSW-R

    Pauline Parkes, LCSW-R Clinician

  • Latasha Forbes, LCCSW

    Latasha Forbes, LCCSW Clinician

  • Betsy Wroblewski, LCSW

    Betsy Wroblewski, LCSW Clinician

  • Ronald Calderwood, LMHC

    Ronald Calderwood, LMHC Clinician

  • Ellen Friedman, LCSW

    Ellen Friedman, LCSW Clinician

  • Bill Hughes, LCSW

    Bill Hughes, LCSW Clinician

  • Eileen Butler, LCSW, CASAC

    Eileen Butler, LCSW, CASAC Clinician

  • Eileen Dwyer, LCSW

    Eileen Dwyer, LCSW Clinician

  • Beth Schwartz, LCSW, CPGC

    Beth Schwartz, LCSW, CPGC Clinician

  • Ellen Reiner, LCSW, CASAC

    Ellen Reiner, LCSW, CASAC Clinician

  • Tracey Little, LSCW, CASAC

    Tracey Little, LSCW, CASAC Clinician

  • Lisa Blanchfield, LMHC

    Lisa Blanchfield, LMHC Clinician

  • Frances Magno, LMHC, CASAC-G

    Frances Magno, LMHC, CASAC-G Clinician

  • Jermaine Hill, LCSW

    Jermaine Hill, LCSW Clinician

  • Austria Martinez, LMHC

    Austria Martinez, LMHC Clinician

  • Bronx Addiction Treatment Center- Inpatient Program

    Bronx Addiction Treatment Center- Inpatient Program Bronx County

  • Lower East Side Service Center- Outpatient Program

    Lower East Side Service Center- Outpatient Program New York County

  • Richmond University Medical Center - Outpatient Program

    Richmond University Medical Center - Outpatient Program Richmond County

  • Kingsboro Addiction Treatment Center- Inpatient Program

    Kingsboro Addiction Treatment Center- Inpatient Program Kings County

Additional PGRC Team Programs:
NYS Office of Addictions Services and Supports Problem Gambling Treatment and Prevention
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