What To Expect from a PGRC Help Call Who answers help calls? Program Managers (PMs) of the regional Problem Gambling Resource Centers (PGRCs) in New York State. Anyone who’s looking for information can reach out through regional helplines and a PM will help them as best as they can. Are these calls confidential? Yes. All information… Read more »
Problem Gambling Resource Centers Who are the PGRCs? The Problem Gambling Resource Centers (PGRCs) are branches of the New York Council on Problem Gambling. Our PGRCs are staffed with team leaders and program managers who are trained and excited about helping individuals and families. Our teams are knowledgeable on issues related to problem gambling. They… Read more »
